Privacy Policy

1. Introduction

Welcome to Tattva Clothing ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tattvaclothing.store and make purchases from us.

Tattva Clothing is operated by MMAD Enterprises, located at TC 10/1671(1), Sasthamangalam, Thiruvananthapuram, Kerala 695010, India.

2. Information We Collect

Personal Information

When you make a purchase or register on our site, we collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely by our payment partners)

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and customer service requests
• Send promotional emails (with your consent)
• Improve our website and services
• Prevent fraud and ensure security

4. Data Protection (DPDP Act 2023 Compliance)

In compliance with India's Digital Personal Data Protection Act 2023, we:

• Process your data only for legitimate purposes
• Obtain your consent before collecting personal data
• Allow you to access, correct, and delete your data
• Implement reasonable security measures to protect your data
• Do not transfer your data outside India without adequate safeguards

5. Data Sharing

We may share your information with:

• Shipping Partners: To deliver your orders (Delhivery, BlueDart, etc.)
• Payment Processors: To process secure payments
• Analytics Services: To understand website usage (Google Analytics)

We do not sell or rent your personal information to third parties.

6. Cookies

We use cookies and similar technologies to:

• Remember your shopping cart
• Understand how you use our website
• Personalize your experience

You can control cookies through your browser settings.

7. Data Security

We implement appropriate security measures including:

• SSL/TLS encryption for all data transmission
• Secure payment processing (we do not store card details)
• Regular security audits
• Access controls for sensitive data

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with the Data Protection Board of India

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and legal compliance.

10. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Grievance Officer

In accordance with Information Technology Act 2000 and rules made thereunder, the Grievance Officer for this website is: